Service

What We Do

We stand by our products. All units are under a 2 year limited warranty and will either be repaired or replaced in the event of a problem.

Getting Service

We provide ongoing support for our products. Call us for assistance, download service manuals or check our FAQs for quick help.

Customer Support

Visit our Contact Page
You can reach us by phone
or via email.

FAQs

Need quick help with your
switch? See below for
our list of FAQs.
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Documentation

Click one of the buttons
below to view or download
product documentation.
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FAQs

What should I do if the unit false triggers?
Replace the batteries and run the "battery replacement procedure" in the owners manual.
If this does not remedy your situation, you may want to choose a selectable level more specific for your application. Selectable Levels
Where should the unit be mounted?
Do I need to perform maintenance testing or calibration?
Why did my unit “false trigger”?
How often do I replace the battery?
Is the trigger threshold adjustable?
Is the CHV-2 Code Compliant?
How is the CHV-2 tested?
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Contact Us!

Seismic Switch

889 4th Street

San Rafael, CA 94901

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: (415) 492-1200