What We Do
We stand by our products. All units are under a 2 year limited warranty and will either be repaired or replaced in the event of a problem.
Getting Service
We provide ongoing support for our products. Call us for assistance, download service manuals or check our FAQs for quick help.
Customer Support
FAQs
Need quick help with your
switch? See below for
our list of FAQs.
switch? See below for
our list of FAQs.
Documentation
Click one of the buttons
below to view or download
product documentation.
below to view or download
product documentation.
FAQs
What should I do if the unit false triggers?
Replace the batteries and run the "battery replacement procedure" in the owners manual.
If this does not remedy your situation, you may want to choose a selectable level more specific for your application. Selectable Levels
If this does not remedy your situation, you may want to choose a selectable level more specific for your application. Selectable Levels
Where should the unit be mounted?
Do I need to perform maintenance testing or calibration?
Why did my unit “false trigger”?
How often do I replace the battery?
Is the trigger threshold adjustable?
Is the CHV-2 Code Compliant?
How is the CHV-2 tested?